HE: How to Manage Attendance Issues with Absence Monitor

 

Use these workflows to monitor system-flagged attendance issues, log manual attendance infractions, and generate employee attendance reports.

 

Prerequisites:

Before you begin: 

• The Can Access Absence Monitor permission box must be checked in your user profile.
• You will only be able to view employees in your assigned departments unless you are not assigned department filters.

The Steps:

Document System-Flagged Late or No Show Issues:

1. Click Employees in the left main menu in Hotel Effectiveness.
2. Hover over Absence Monitor in the top menu and select Possible Late/No Show.
3. Select the hotel, department, and report date, then click Refresh.
4. Click Add next to the employee's name.
5. Follow the on-screen steps to document why the employee has an issue.
6. Click Add Issue to save the note.

Generate Employee Attendance Reports:

1. Click Employees in the left main menu.
2. Hover over Absence Monitor in the top menu.
3. Select Absence Monitor - Employee Details (to view manager notes) or Absence Monitor - Summary by Employee (to view a count of infractions).
4. Adjust the hotel, department, employee, and reporting date range.
5. Click the PDF or Excel icon to download the report.

The Result:

Success: 

• Your attendance issues are successfully logged and can be viewed or printed via the Absence Monitor reports.

Troubleshooting:

• Note: If an employee appears in the Late or No Show section who did arrive on time, check their time card for a missing or incorrect punch. Any time card corrections will apply the next time your source Time & Attendance syncs with Hotel Effectiveness.