RevSync Actuals is an automated API integration that allows Hotel Effectiveness to pull the previous seven days of actualized business volumes (business drivers) directly from ProfitSword. This eliminates the need for manual Night Audit Entry, ensuring labor standards are calculated against accurate, real-time data.
Why Use RevSync Actuals?
- Automation: Replaces manual daily data entry of business volumes (Rooms Sold, Revenue, etc.).
- Accuracy: Pulls data directly from the PMS/POS source via ProfitSword.
- Frequency: Runs hourly between 4:15 AM ET and 10:15 PM ET to capture updates as they occur.
Before You Begin (Prerequisites)
- Subscriptions: Active subscriptions to both Hotel Effectiveness and ProfitSword.
- ProfitSword Data: Your PMS and POS systems must already be integrated with ProfitSword, and the data must be mapped for the items required in Hotel Effectiveness.
Reference: Integrated Data Points
RevSync Actuals retrieves the following metrics from ProfitSword to drive your labor standards:
| Data Type | Specific Metrics |
|---|---|
| Standard Data | Rooms Sold, Rooms Available, Rooms Revenue. |
| Optional Data | Arrivals, Departures, Out of Order, Spa Treatments, Banquet Revenue/Covers, Outlet/Bar Revenue/Covers, Recreation Revenue. |
| Custom Data | Additional data points can be managed via the ProfitSword Data Portal API. |
Administrator Setup Actions
1. Configuration in ProfitSword
To ensure data is available for retrieval:
- Verify Integration: Ensure that PMS and POS nightly posts are reaching ProfitSword for all applicable properties.
- Mapping Check: Ensure the internal items in ProfitSword are correctly mapped to the data points required by Hotel Effectiveness.
2. Configuration in Hotel Effectiveness
Once the data link is established:
- Mapping Process: Navigate to Settings > 3rd Party Revenue Sync Mapping.
- Review Source Data: Identify the incoming ProfitSword raw data fields.
- Apply Logic: Map these fields to your corresponding Business Drivers in Hotel Effectiveness.
- Verification: Visit the Business Driver Setup page to confirm all drivers are correctly paired with the ProfitSword items.
Frequently Asked Questions
Q: Do I need Labor Sync active to use RevSync Actuals? A: No. RevSync (Business Drivers) and Labor Sync (Hours/Wages) are independent. While they work best together, you can utilize RevSync Actuals on its own.
Q: Why is data missing for certain days? A: The most common causes are:
- Unmapped Drivers: Check your mapping in Hotel Effectiveness settings.
- Inactive PMS/POS: Verify in ProfitSword that the source data was received from the hotel's PMS or POS for those dates.
- Closed Properties: Ensure the property is active in ProfitSword and the integration is not paused.
Q: Why don't the values in Hotel Effectiveness match my PMS? A: The data flows directly from the PMS/POS to ProfitSword, then to Hotel Effectiveness. If values are incorrect, check your reporting in ProfitSword first. If the data is incorrect there, the issue likely resides in the source PMS/POS sync to ProfitSword.
Q: Can we add more data points later? A: Yes. You can add optional or additional data points by configuring the Item List in ProfitSword and updating the mapping in Hotel Effectiveness.
Success Check
- Validation: Navigate to Night Audit Entry in Hotel Effectiveness.
- Result: If successful, the business driver fields will be pre-populated and locked (shaded), showing the data retrieved from ProfitSword.
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