User Roles & Permissions Glossary

This section defines the standard user types and their typical access levels.

The Context

These settings are found when creating or editing a user under Users > User Permissions. They control what data a user can see (like wages) and which tools they can use. 

The following are the recommended standard settings, which can be customized as needed. 

The Data

User Type	Definition	See Wages?	Department Filter?
Account Administrator	Super user with full access to all settings, users, and hotels in the portfolio.	Yes	None
Hotel Administrator	Can manage users and settings for their assigned hotel(s). Typically a GM.	Yes	None
General Manager	Full access to reports and labor tools for their hotel.	Yes	None
Department Manager	Manages schedules and labor for specific departments (e.g., Housekeeping).	No (Default)	Yes (Assigned Depts)
Night Auditor	Restricted access. Can only enter data in the Night Audit Entry tool.	No	N/A
Corporate User	View-only or editing access for multiple hotels, typically for regional oversight.	Yes	None

Limits

• Wages: Turning off "See Wages" hides pay rates and dollar amounts in all reports.
• Filters: Users with Department Filters (e.g., Housekeeping Manager) cannot see data or employees for other departments (e.g., Front Desk).