How to manage Night Audit user credentials

Use this workflow to manage the shared Night Auditor system login or individual auditor accounts to ensure secure access to Night Audit Entry.

Before you begin...

• Requires Manager permissions.
• Identify if you are using the shared "System User" or an individual user account.

1. Access Night Audit Entry

1. Log in to Hotel Effectiveness.
2. Select Night Audit Entry from the left navigation menu.

2. Change the Shared System Password

1. Hover over Manage Auditor User in the top menu.
2. Select Change the Night Auditor Password.
3. Enter a new, secure password and confirm it.
4. Click Change the Password.

3. Print Instructions for the Desk

1. Hover over View/Print Instructions.
2. Select Night Audit Instructions.
3. Print this document, write the new password on it, and place it at the Night Audit workstation.

4. Reset an Individual Auditor's Password

1. If your auditor has a unique login (not the shared account), navigate to Users in the Username Menu.
2. Locate the user and click Send/Resend Invitation to email them a password reset link.

The Result

• Success: The Night Auditor will be able to log in to the dedicated Night Audit Entry screen using the new credentials.

If this fails...

Note: The shared Night Auditor login only has access to Night Audit Entry. If they need to see reports, you must create a standard user account for them.