How to invite employees to MyHotelTeam

Use this workflow to send login credentials to your staff via email, text message, or printed letter so they can access their schedules and timecards online.

Before you begin...

• Requires "Manage Employee Users for MyHotelTeam" permissions.
• Requires "Hotel Administrator" or "Account Administrator" status.
• Ensure you have employee email addresses or mobile numbers entered if sending digital invitations.

1. Access MyHotelTeam User Manager

1. Log in to Hotel Effectiveness.
2. Click Employees in the left main menu.
3. Hover over MyHotelTeam User Manager in the top menu and select MyHotelTeam User Manager.

 

2. Option A: Send Invitations by Email or Text

1. Scroll to Section 1: Employee Users Who Need to be Invited.
2. Review the list. If contact info is missing, click Edit Contact Information, enter the email/phone, check the box for the invitation method, and click Save.
3. Select the specific employees you wish to invite (or select all).
4. Click Send/Print Invitations to All Selected Employees.
5. Check the box next to Email or Text to indicate the delivery method.
6. Click Yes, Please Send Now.

3. Option B: Print Paper Invitations Use this for employees without digital contact info.

1. In MyHotelTeam User Manager, click the button Print Paper Invitations for All Employees Who Need to be Invited.
2. Click Yes, Please Send Now.
3. Download the generated PDF file.
4. Print the individual pages and hand them to your associates.

The Result Success: The employees move to Section 2 (Invited). They receive a username, a confirmation code, and a link to set their password.

If this fails...

• Note: If an employee loses their invite, go to Section 2, find their name, and click Resend Invitation.