How to swap or offer shifts (Employee)

Use this workflow to trade shifts with a coworker or offer a shift to the team if you cannot work.
 

Before you begin...

• Requires "Shift Swap" enabled by your hotel manager.
• You can only swap shifts with coworkers who share your same position.
   

1. Initiate a Shift Swap (Trade)

1. Open MyHotelTeam and go to Schedule.
2. Tap the arrow next to the shift you want to swap.
3. Under the "Swap With" section, view the list of coworkers scheduled for the same position.
4. Select the box next to the shift(s) you want to trade for.
5. Click Swap Shift.
6. Review the details and click Request Swap.
    

2. Initiate a Shift Offer (Give Away)

1. Open MyHotelTeam and go to Schedule.
2. Tap the arrow next to the shift you want to give away.
3. Click Offer Shift.
4. (Optional) Enter a note.
5. Click Offer. The shift becomes available for any eligible coworker to pick up.

3. Accept or Decline Requests

1. Go to the More menu and select Shift Requests.
2. Tap the arrow next to a pending Swap or Offer.
3. Click Accept to agree to the trade/pickup, or Decline/Ignore to reject it.
    

The Result Success: The status changes to "Pending Approval" (if manager approval is required). Once approved, your schedule updates automatically.
 

If this fails...

• Note: If the shift you wanted to swap for disappears, the other employee may have already swapped it or it was modified by a manager.