How to create and publish schedules

Use this workflow to build accurate labor schedules based on your forecast and labor standards, then share them with your employees via MyHotelTeam.

Before you begin...

• Requires Can Access Scheduler and Add/Edit Shifts permissions.
• Must be logged into the Web Portal.
• It is recommended to complete the Forecast step first to generate accurate Labor Plan target hours.

The Steps

1. Navigate to Scheduler > Schedule Employees.
2. Select the desired Week using the date selector at the top left.
3. Locate the specific employee row and day you wish to schedule.
4. Click the empty cell (or the + icon) to open the Schedule Editor.
5. Select a Shift Template (e.g., 7:00am - 3:00pm) or enter custom Start and End times.
6. Select a Location or specific Position if the employee works multiple roles.
7. Click Save to add the pending shift.
8. Optional: Drag and drop shifts to different days or employees, or use Ctrl+C / Ctrl+V to copy and paste shifts across the grid.
9. Click the Review & Publish button.
10. Review warning flags for Overtime Risk or Scheduled vs. Plan variances.
11. Select the specific Departments you wish to finalize.
12. Click Publish.

The Result

Success: The schedule status changes to "Published." Shifts will lose their dotted "pending" border, and employees will receive a notification via the MyHotelTeam app.

Troubleshooting

If this fails...

• If you see a dotted border around a shift after publishing, ensure you selected the correct department checkbox during the final Publish step.
• If an employee is missing from the list, verify they have the correct Assigned Positions.