Custom Position Groups

It's essential for the positions in your hotel to be grouped in a way that's easy for you (and anyone else at your property with access to Hotel Effectiveness) to understand when you're viewing reports and entering schedules. If you have the appropriate access, there are 2 easy ways to customize this setup:

Option 1:  By Customizing Your Hotel Department Setup

This is probably the most common way to organize your positions. It's a straightforward and easy process that allows you to group positions based on Departments or Divisions.

Option 2: By Creating Custom Position Groups

Sometimes, a user may need more specialized access to view certain positions or you may need to give a user permissions to only see 1 position for some reason. For example, you may have a Front Desk Supervisor who's in charge of Front Desk but also has responsibility for the Parking Attendant and Van Driver, that are not part of the Front Desk department.

In these instances, you have the ability to create a Custom Position Group that only houses the positions you choose.

1. Hover over the 'Username Menu' and select Settings from the dropdown list
2. Select "Custom Position Groups" under the 'Positions/Departments' subheading
3. Select the blue 'Add New' link on the right and add the position(s) in that you want in each custom group.

Once you create the group, you can go into a user's permission and give them access to just that Custom Position Group.