How to Clear Cache and Cookies for Various Browsers

Clear your browser's cache and cookies to resolve login issues, fix loading errors, and improve browsing performance.

Prerequisites

• Before you begin: This applies to all Hotel Effectiveness Users.

The Steps:

Google Chrome

1. Open Chrome.
2. Click the three dots in the top-right corner.
3. Select Settings.
4. Click Privacy and security on the left.
5. Click Delete browsing data.
6. Choose All Time for the time range.
7. Check the boxes for Cookies and other site data and Cached images and files.
8. Click Delete data.

9. Refresh your browser.

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Mozilla Firefox

1. Open Firefox.
2. Click the three lines in the top-right corner.
3. Select Settings.
4. Click Privacy & Security.
5. Scroll down to Cookies and Site Data and click Clear Data.
6. Check the boxes for Cookies and Site Data and Temporary Cached Files and Pages.
7. Click Clear.

8. Refresh your browser.

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Microsoft Edge

1. Open Edge.
2. Click the three dots in the top-right corner.
3. Select Settings.
4. Click Privacy, search, and services.
5. Under Clear browsing data, click Choose what to clear.
6. Choose All Time for the time range.
7. Check the boxes for Cookies and other site data and Cached images and files.
8. Click Clear now.

9. Refresh your browser.

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The Results:

• Success: Your browser will load fresh versions of web pages, resolving outdated content and caching errors