How to Troubleshoot the ProfitSword <> Hotel Effectiveness Labor Plan Copy Feature

Use this workflow to resolve "Unmapped" errors and ensure data successfully transfers when using the Labor Plan Copy feature between Hotel Effectiveness and ProfitSword.

Before you begin...

• The hotel location must have an active RevSync link with ProfitSword.
• A Labor Import (Scheduled or Actuals) from Hotel Effectiveness to ProfitSword must be in place.
• Hotel Effectiveness work position codes (6-digit codes) must feed into ProfitSword and be assigned a GL Account on the Map Labor page.
• The assigned GL Account must contain data by month.
• For Variable Labor Plans: The driver metric in ProfitSword requires a ratio, a Driver Mode (# for stat, or $ for amt), and the revenue code (driver tag) mapped to a business driver in Hotel Effectiveness via the Business Driver Setup page, located under Username Menu > Settings.
• For Fixed Labor Plans: Driver metrics not based on revenue (like Auto FTE) are built as a Fixed plan by referencing the stat value in ProfitSword divided by the number of days in the month.

The Steps: 

Resolving "Unmapped" Business Drivers:

1. Check the Hotel Effectiveness Labor Plan Copy page to identify the unmapped Driver tag (revenue sync code).
2. Ensure the Driver tag is added to the data portal within ProfitSword. Note: If it is missing, a PS Admin must add it to the data portal to receive the code.
3. Map the driver tag to the correct business driver within Hotel Effectiveness.

Resolving "Unmapped" Positions:

1. Identify the GL Account name assigned to the unmapped position within the Labor Plan Copy page.
2. Open ProfitSword, navigate to the Accounting Menu select Map Labor page, and search for that specific GL Account.
3. Review the mapped Hotel Effectiveness work positions to verify if they are active.
4. Change the mapping for any inactive work positions to the N/A GL account.

The Result:

• Success: Once the driver tags are correctly mapped and inactive positions are reassigned to N/A, the error codes will fall off the unmapped sections, and the labor plan will successfully build for the assigned work positions.